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A family’s home becomes its own power station
Rooftop solar panels, part of the technology used in a Zero Bills retrofit. Illustrative photograph from California, September 2024. Bastique / Wikimedia Commons, CC BY 4.0 Source
Cost of LivingHopefulUK1 Oct 20261 min read

A family’s home becomes its own power station

Clare Naylor used to keep the heating at 18C, with blankets and hot-water bottles close by. Now her family’s Milton Keynes home has joined an experiment offering five years without household energy bills.

Their 1980s house has been fitted with 17 solar panels, a heat pump and a large battery. Octopus Energy’s control software manages stored power and electricity exports, helping pay for the energy the household needs.

An outdoor air-source heat pump beside a terraced house
An air-source heat pump installed at a Southend home in 2024. Equipment illustration; this is a different property from the Naylors’ home. Southend-on-Sea Borough Council · CC0 1.0

There are substantial hurdles. Santander paid for this test installation; a similar retrofit would normally cost just under £20,000 after the government grant. The tariff has a fair-use limit, and charging an electric car is billed separately.

The Naylors previously paid about £130 a month despite rationing warmth. Their first winter with the equipment will provide a fuller test of how it feels in practice.

For Clare, the change means being able to warm the house before her three children come home from school, instead of delaying the heating to keep costs down.

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